E-government activities of individuals via websites in Italy

Italy: E-government activities of individuals via websites was 33.9% in 2021. ▲ Rising

Latest (2021)
33.9%
Change on year
up 15.4%
World rank
39th
of 44 countries
All-time high
33.9%
in 2021
All-time low
19.1%
in 2012
Years of data
14
2008–2021

E-government activities of individuals via websites in Italy, 2008–2021

01020302008201420212008: 19.8 Percentage of individuals2009: 20.8 Percentage of individuals2010: 22.7 Percentage of individuals2011: 22.2 Percentage of individuals2012: 19.1 Percentage of individuals2013: 20.6 Percentage of individuals2014: 23 Percentage of individuals2015: 24 Percentage of individuals2016: 24.1 Percentage of individuals2017: 24.6 Percentage of individuals2018: 24.3 Percentage of individuals2019: 23.4 Percentage of individuals2020: 29.4 Percentage of individuals2021: 33.9 Percentage of individuals

Source: Eurostat. Measured in Percentage of individuals.

Analysis

Italy recorded 33.9% for e-government activities of individuals via websites in 2021. That is the highest value across all 14 years on record.

Compared with earlier readings it is up 15.4% on the previous year and up 52.9% over ten years.

Over the whole period, e-government activities of individuals via websites in Italy peaked at 33.9% in 2021 and was at its lowest, 19.1%, in 2012.

Italy ranks 39th of 44 countries on this measure, in the bottom quarter.

The long-run direction has been consistently rising across the 14 years of available data.

E-government activities of individuals via websites in Italy, year by year

Annual values for E-government activities of individuals via websites in Italy, 2008 to 2021.
Year Percentage of individuals Change
2008 19.8%
2009 20.8% +5.1%
2010 22.7% +9.1%
2011 22.2% -2.3%
2012 19.1% -13.8%
2013 20.6% +7.9%
2014 23.0% +11.4%
2015 24.0% +4.4%
2016 24.1% +0.5%
2017 24.6% +1.9%
2018 24.3% -1.1%
2019 23.4% -3.6%
2020 29.4% +25.5%
2021 33.9% +15.4%

Averages by decade

DecadeAverage LowestHighest Years
2000s 20.3% 19.8% 20.8% 2
2010s 22.8% 19.1% 24.6% 10
2020s 31.6% 29.4% 33.9% 2

Countries ranked near Italy

  1. 37 Croatia 45.0% compare
  2. 37 Croatia 45.0% compare
  3. 40 Serbia 33.8% compare
  4. 41 Montenegro 30.2% compare
  5. 42 North Macedonia 27.7% compare

See the full ranking of 48 places →

More reference data data for Italy

All data for Italy →

Frequently asked questions

What is e-government activities of individuals via websites in Italy?
E-government activities of individuals via websites in Italy was 33.9% in 2021, according to Eurostat.
What is the highest e-government activities of individuals via websites recorded in Italy?
The highest recorded value was 33.9% in 2021.
What is the lowest e-government activities of individuals via websites recorded in Italy?
The lowest recorded value was 19.1% in 2012.
How does Italy rank for e-government activities of individuals via websites?
Italy ranks 39th out of 44 countries with data for 2021.
Is e-government activities of individuals via websites rising or falling in Italy?
Over the last ten years it is up 52.9%. The long-run trend across the full record is rising.
Where does this Italy data come from?
The figures come from Eurostat, published as part of E-government activities of individuals via websites. Statizoid updates them automatically from the source API.

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E-government activities of individuals via websites in Italy. Statizoid, drawing on Eurostat. Retrieved 05 September 2026, from https://reference.statizoid.com/stat/e-government-activities-of-individuals-via-websites/italy/

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About this data

Indicator
E-government activities of individuals via websites
Unit
Percentage of individuals
Source
Eurostat
Licence
CC BY 4.0 (Eurostat)
Coverage
48 places, 639 data points, 2008–2021
Last refreshed